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Are You Still With Me? Continuous Engagement Assessment From a Robot's Point of View.
Francesco Del Duchetto1, Paul Baxter1, Marc Hanheide1
1Lincoln Centre for Autonomous Systems, School of Computer Science, University of Lincoln, Lincoln, United Kingdom.
Frontiers in Robotics and AI
|January 27, 2021
Summary
This study introduces a new AI model that allows robots to computationally measure user engagement during interactions. This tool, trained on museum data, can improve human-robot interaction design and is transferable to new settings.
Area of Science:
- Robotics
- Artificial Intelligence
- Human-Computer Interaction
Background:
- Measuring user engagement in human-robot interaction (HRI) is crucial for improving interaction quality and guiding robot behavior.
- Existing methods struggle to capture the multifaceted nature of engagement in a generalized computational model.
- Robots need a reliable way to assess user engagement for real-time learning and adaptation.
Purpose of the Study:
- To develop a novel computational model for robots to continuously measure user engagement during HRI.
- To create a single scalar metric for engagement using standard video streams from the robot's perspective.
- To enable robots to understand and adapt to user engagement levels for optimized interactions.
Main Methods:
- A novel regression model utilizing Convolutional Neural Networks (CNN) and Long Short-Term Memory (LSTM) networks was developed.
- The model was trained on a long-term dataset from an autonomous tour guide robot in a public museum.
- Engagement was continuously annotated by three independent coders to provide ground truth data.
Main Results:
- The proposed model accurately predicts user engagement in the original application domain (museum tour guide).
- The model demonstrated successful transferability to a different dataset with varying tasks, environments, and participants.
- The developed model provides a robust and generalizable method for quantifying engagement in HRI.
Conclusions:
- The developed CNN-LSTM regression model offers a viable solution for robots to computationally assess user engagement.
- The model's ability to generalize across different HRI scenarios highlights its potential for broad application.
- The availability of the model and software promotes further research and development in HRI engagement measurement.

