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Developing Health Literacy Communication Practices for Medical Students
Melanie Stone1, Oralia Bazaldua2, Jason Morrow3
1Assistant Director, Community Service Learning, Center for Medical Humanities & Ethics, The University of Texas Health Science Center at San Antonio.
A health literacy workshop improved medical students' confidence and conviction in using patient-centered communication techniques. The training focused on teach-back, avoiding jargon, and effective questioning for better health outcomes.
Area of Science:
- Medical Education
- Health Communication
- Patient-Centered Care
Background:
- Health literacy is crucial for patient-centered care and recommended for health professional training.
- Limited literature exists on effective methods for teaching health literacy to medical professionals.
Purpose of the Study:
- To develop and evaluate a health literacy curriculum for medical students.
- To assess the impact of a skills-based workshop on students' understanding and application of health literacy communication techniques.
Main Methods:
- A two-part curriculum was implemented, including an introductory session and a skill-building workshop.
- Second-year medical students (approx. 100) practiced teach-back, avoiding jargon, and effective questioning.
- Pre/post surveys were analyzed using a Wilcoxon rank sum test.
Main Results:
- A statistically significant increase in students' conviction of the importance of health literacy techniques was observed.
- Students reported significantly higher confidence in their ability to use teach-back, avoid jargon, and ask effective questions.
- The skills-based workshop demonstrated a positive impact on students' preparedness.
Conclusions:
- A skills-based health literacy workshop effectively enhances medical students' conviction and confidence.
- This training approach can improve health communication practices in future healthcare providers.
- Implementing such workshops is vital for advancing patient-centered care through improved health literacy.
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