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Sharing Data - Not With Us! Distrust as Decisive Obstacle for Public Authorities to Benefit From Sharing Economy
Ann-Marie Ingrid Nienaber1, Andree Woodcock2, Fotis K Liotopoulos3
1Centre for Trust, Peace and Social Relations, Coventry University, Coventry, United Kingdom; Affiliated to the Centre for Management, University of Muenster, Muenster, Germany.
Frontiers in Psychology
|February 8, 2021
Summary
Distrust among public authority managers hinders the sharing of transport and mobility big data, impeding environmental sustainability goals. Addressing this distrust is crucial for effective crowdsourcing and achieving mutual benefits.
Area of Science:
- Urban Planning and Environmental Policy
- Information Systems and Public Administration
Background:
- Environmental challenges like air pollution necessitate improved mobility planning.
- Big data and crowdsourcing offer potential for public authorities to meet sustainability targets.
- Existing literature highlights capacity issues hindering data sharing among public authorities.
Purpose of the Study:
- To identify key barriers to public authorities sharing transport and mobility big data via crowdsourcing.
- To investigate the role of distrust as a primary obstacle to data sharing initiatives.
- To provide specific managerial implications for overcoming distrust in public sector data sharing.
Main Methods:
- Longitudinal study over 4 years.
- Data collection through workshops and semi-structured interviews.
- In-depth analysis of experiences from seven European public authorities.
Main Results:
- Distrust among middle and high-level management is a significant impediment to data sharing.
- Distrust can target various entities, including the community, individuals, or technology.
- Negative reciprocity can escalate distrust, negatively impacting the broader data sharing economy.
Conclusions:
- Managerial strategies must be tailored to specific sources of distrust to foster data sharing.
- Proactive measures are needed to prevent the spread of distrust within and between public authorities.
- Overcoming distrust is essential to unlock the benefits of big data and crowdsourcing for sustainable mobility.
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