How Robots Help Nurses Focus on Professional Task Engagement and Reduce Nurses' Turnover Intention.
Hao-Yuan Chang1, Tzu-Ling Huang2, May-Kuen Wong3
1Lambda Beta-At-Large. Assistant Professor, School of Nursing, National Taiwan University, Taiwan, & Adjunct Supervisor, Department of Nursing, National Taiwan University Hospital, Taipei, Taiwan.
Summary
Robots can help reduce nurse turnover by improving job satisfaction and health. By handling nonprofessional tasks, robots allow nurses to focus on professional duties, enhancing their well-being and job commitment.
Area of Science:
- Nursing
- Human-Robot Interaction
- Healthcare Management
Background:
- High nurse turnover rates pose significant challenges to healthcare systems.
- The integration of robotics in healthcare is an emerging area with potential to impact nursing practice.
Purpose of the Study:
- To investigate the relationship between robot-assisted task engagement and nurses' professional turnover intention.
- To explore how robot-enabled focus on professional tasks and robot-reduced nonprofessional tasks influence nurses' job satisfaction and perceived health.
Main Methods:
- A two-wave study design was employed.
- Data were collected from 331 nurses in a Taiwanese hospital between October 2019 and February 2020.
Main Results:
- Robot-enabled focus on professional tasks positively correlated with nurses' job satisfaction and perceived health.
- Robot-reduced nonprofessional task engagement positively correlated with perceived health.
- Both job satisfaction and perceived health were negatively associated with turnover intention.
Conclusions:
- Robots can enhance nurses' health and job satisfaction by allowing them to concentrate on professional responsibilities.
- This improved well-being may lead to a reduction in nurses' intention to leave the profession.
- Introducing robots to manage nonprofessional tasks is a viable strategy for nurse retention.
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