Related Experiment Video
Updated: Nov 17, 2025

Practical Methodology of Cognitive Tasks Within a Navigational Assessment
Published on: June 1, 2015
Examining the hurdles in defining the practice of Nurse Navigators
Clare Harvey1, Amy-Louise Byrne2, Eileen Willis2
1Central Queensland University, Townsville Campus, Finsbury Place, Queensland, Australia; Massey University, New Zealand.
Background:
Nurse navigators are an emerging workforce providing care to people with multiple chronic conditions. The role of the navigators is to identify patients requiring support in negotiating their health care.
Purpose:
A critical discourse analysis was used to examine qualitative data collected from nurse navigators and consenting navigated patients to identify key indicators of how nurse navigators do their work and where the success of their work is most evident.
Discussion:
Nurse navigators help patients who have lost trust in the health system to re-engage with their interdisciplinary health care team. This re-engagement is the final step in a journey of addressing unmet needs, essential to hospital avoidance.
Conclusion:
Nurse navigators provide a continuum of authentic and holistic care. To acknowledge the true value of nurse navigators, their performance indicators need to embrace the value-added care they provide.
Related Concept Videos
Nurses' Legal Responsibilities II
Communication between nurses and...
Interdisciplinary Care: The Health Care Team-I
Physicians
The physician's primary responsibility is to diagnose illness and direct the medical or surgical treatment of the condition. The authority to admit patients to a healthcare agency or institution and practice care within that setting is granted to physicians by the healthcare agency or institution...
Nursing Code of Ethics
Nursing Ethical Principles I
Autonomy
Autonomy underscores the significance of a patient's self-determination and freedom from external control. In healthcare, respecting...
Ethical Issues
Ethical Concerns in Healthcare:
National Nursing Organizations II
The AACN emphasizes a healthy work environment through six standards to achieve an optimal patient outcome. The standards are appropriate staffing, meaningful recognition, collaboration, authentic leadership, effective communication, and decision-making. In addition, AACN provides certification programs, webinars, journals, and...

