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Published on: September 27, 2019
How value-sensitive design can empower sustainable consumption.
Thomas Asikis1, Johannes Klinglmayr2, Dirk Helbing1
1Professorship of Computational Social Science, ETH Zurich, Zurich, Switzerland.
A new smartphone app promotes sustainable consumption by providing transparent product information and ratings. Field experiments show increased consumer awareness and a shift towards eco-friendly purchasing, encouraging ethical business models.
Area of Science:
- Environmental Science
- Consumer Behavior
- Human-Computer Interaction
Background:
- Sustainable consumption is crucial due to global overpopulation and complex production.
- Current methods for informed choices overwhelm consumer cognitive capacity.
- Existing psychological manipulation tactics raise privacy and ethical concerns.
Purpose of the Study:
- To develop a novel personal shopping assistant app to support value-sensitive sustainable consumption.
- To leverage expert knowledge and crowdsourced data for transparent product information and ratings.
- To address challenges in consumer decision-making for sustainable products.
Main Methods:
- Implementation of a smartphone application with a value-sensitive design.
- Integration of expert knowledge and 'wisdom of the crowd' for product assessment.
- Conducting real-world field experiments in supermarket settings.
Main Results:
- The app demonstrably increased sustainability awareness among consumers.
- A measurable bottom-up behavioral shift towards more sustainable consumption was observed.
- The study provides evidence for effective, transparent product information delivery.
Conclusions:
- The developed app effectively supports informed and value-sensitive consumer decisions.
- The findings encourage new, ethically aligned business models for retailers and producers.
- This approach facilitates a collective shift towards sustainable consumption patterns.
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