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Enhancing Nursing Capacity to Provide Patient Care in a Pandemic
Lorraine Montoya1, Trishia Jonathan1, Ann Mitchell2
1Corporate Coordinator, Nursing Professional Practice, The Ottawa Hospital, Ottawa, ON.
Nurse leaders rapidly developed strategies to manage COVID-19 patient surges and staff shortages. An innovative collaborative care model utilized fourth-year nursing students to enhance patient care capacity during the pandemic.
Area of Science:
- Healthcare Management
- Nursing Education
- Pandemic Preparedness
Background:
- The COVID-19 pandemic presented unprecedented challenges to healthcare systems, necessitating rapid adaptation of care delivery models.
- Nurse leaders faced the dual challenge of managing anticipated patient surges and potential staff shortages.
- Existing healthcare workforce structures required reevaluation to maintain optimal patient care capacity.
Purpose of the Study:
- To describe strategies implemented by nurse leaders to enhance patient care capacity during the COVID-19 pandemic.
- To detail the design, implementation, and outcomes of a collaborative care team model.
- To evaluate the innovative role of fourth-year nursing students within this model.
Main Methods:
- Reviewing the competencies of nurses and other healthcare professionals.
- Mapping out redeployment pathways for staff.
- Preparing staff for potential redeployment.
- Designing and implementing a collaborative care team model incorporating nursing students.
Main Results:
- The implementation of a collaborative care team model successfully enhanced patient care capacity.
- Fourth-year nursing students effectively contributed to patient care within the new model.
- The strategies allowed for flexible workforce deployment to meet fluctuating patient demands.
Conclusions:
- Innovative care delivery models, including the strategic use of nursing students, are crucial for managing healthcare crises.
- Proactive workforce planning and competency assessment are vital for pandemic preparedness.
- Collaborative care teams can improve resilience and maintain quality of care during public health emergencies.
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