Two distinct and separable processes underlie individual differences in algorithm adherence: Differences in

Achiel Fenneman1,2, Joern Sickmann2, Thomas Pitz2

  • 1Institute for Management Research, Radboud University, Nijmegen, Netherlands.

Plos One
|February 25, 2021
PubMed
Summary

This study investigates why people differ in their willingness to follow algorithmic advice. Researchers found that two separate factors—how people predict algorithmic performance and the level of trust they require—independently influence these choices. Initial exposure to algorithmic systems also affects future trust, suggesting new ways to improve how people interact with automated tools.

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