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The Participant-Reported Implementation Update and Score PRIUS: A Novel Method for Capturing Implementation-Related Data Over Time
Published on: February 19, 2021
[Improving the systematization of benchmarking in public health services]
Jorge L Díaz1, Alejo García-Rodríguez2, Joan R Villalbí3
1Agència de Salut Pública de Barcelona, Barcelona, España; Unidad Docente de Medicina Preventiva y Salud Pública del Parc de Salut Mar - Universitat Pompeu-Fabra, Barcelona, España; CIBER de Epidemiología y Salud Pública (CIBERESP), España.
Abstract:
Continuous management improvement should be an aspiration for all public sector organizations. External comparison or benchmarking identifies good practices in similar organizations. For public health services, it is not easy to obtain such indicators. The objectives of this paper are to describe the process of conducting a benchmarking exercise for a public health agency, and to share its results. For this purpose, agencies that may be compared were identified, and their websites were searched for annual reports or other documents with indicators of the activities or results of public health services. Limitations and contextual aspects of the indicators of the different organizations were identified, as well as ways to improve their comparability. Finally, a set of 19 indicators is proposed, as an initial core for quality management comparisons.
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