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Updated: Nov 15, 2025

Improving IV Insulin Administration in a Community Hospital
Published on: June 11, 2012
A human factors approach to subcutaneous insulin chart design improves user-performance: An experimental study
Andrew Hill1, Sophie J Francis2, Mark S Horswill2
1Clinical Skills Development Service, Metro North Hospital and Health Service, Herston, Brisbane, Queensland, 4006, Australia; School of Psychology, The University of Queensland, St Lucia, Brisbane, Queensland, 4072, Australia; Minerals Industry Safety and Health Centre, Sustainable Minerals Institute, The University of Queensland, St Lucia, Brisbane, Queensland, 4072, Australia.
A new subcutaneous insulin chart designed using human factors principles significantly reduced insulin dosing errors and improved speed for both experienced and novice nurses. This innovation enhances patient safety by minimizing medication administration mistakes.
Area of Science:
- Health Sciences
- Human Factors Engineering
- Patient Safety
Background:
- Insulin is a high-risk medication frequently involved in serious adverse events and medication errors in hospitalized patients.
- Wrong dose errors are the most common type of insulin administration error, contributing to patient harm.
Purpose of the Study:
- To empirically assess the impact of a human factors-designed subcutaneous insulin chart (NSIC) on user performance in determining insulin doses.
- To compare the NSIC's effectiveness against a pre-existing chart in reducing errors and improving efficiency.
Main Methods:
- A lab-based study involving 41 experienced and 48 novice nurses.
- Participants completed 60 experimental trials, determining insulin doses using either the NSIC or a pre-existing chart.
Main Results:
- Both experienced and novice nurses determined insulin doses significantly faster when using the NSIC.
- Fewer dose errors were made by participants using the NSIC compared to the pre-existing chart.
Conclusions:
- The human factors design principles employed in the NSIC effectively translate into improved user performance.
- The NSIC demonstrates utility in reducing insulin dosing errors and enhancing administration efficiency, thereby improving patient safety.
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