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Waiting as Performative and Relational: A Narrative Inquiry Study Into the Experiences of Women Who Use Substances
Georgia Dewart1, Andrew Estefan2, D Jean Clandinin3
1Faculty of Health Disciplines, Athabasca University, Athabasca, AB, Canada gdewart@athabascau.ca.
Waiting in healthcare is a performative act shaped by social norms and expectations. This study explores the overlooked consequences of waiting for patients, urging healthcare professionals to consider its relational and performative aspects in patient care.
Area of Science:
- Sociology of Health
- Healthcare Studies
- Qualitative Research
Background:
- Waiting in healthcare is a growing global concern.
- Waiting is influenced by cultural and social norms, not a neutral experience.
- This study examines the performative nature of healthcare waiting.
Purpose of the Study:
- To explore the performative aspects of waiting in healthcare.
- To understand the experiences of patients navigating healthcare waiting.
- To highlight the social and political implications of waiting in healthcare settings.
Main Methods:
- Utilized narrative inquiry with two participants.
- Focused on women with substance use histories during pregnancy/postnatal period.
- Conducted in a Western Canadian urban center, addressing poverty, stigma, and discrimination.
Main Results:
- Revealed normative expectations embedded in patients' waiting experiences.
- Explored the performative act of waiting in patient-provider interactions.
- Identified overlooked consequences and subtleties of the waiting experience.
Conclusions:
- Healthcare waiting is performative and influenced by societal expectations.
- Offers methodological insights for applying performativity concepts to everyday acts.
- Challenges care providers to reflect on the relational and performative nature of interactions.
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