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The impact of computerised physician order entry on prescribing in general paediatric units in Hong Kong
Conor Ming-Ho Sin1, Mei Wan Young2, Charles Cheuk Hang Lo1
1Pharmacy Department, United Christian Hospital, Kwun Tong, Kowloon, Hong Kong.
Insights
Computerised Physician Order Entry (CPOE) systems significantly reduced medication prescribing errors in a Hong Kong paediatric unit. While eliminating handwriting errors, CPOE introduced new error types, highlighting the need for careful system design and training.
Area of Science:
- Medical Informatics
- Paediatric Pharmacy
- Health Systems Research
Background:
- Medication prescribing errors pose a significant risk in paediatric care.
- Computerised Physician Order Entry (CPOE) systems are implemented to improve medication safety.
- Evaluating the impact of CPOE on prescribing errors is crucial for optimizing healthcare delivery.
Purpose of the Study:
- To assess the effect of a closed-loop CPOE system on medication prescribing errors in a Hong Kong paediatric unit.
- To analyze changes in the characteristics of prescribing errors before and after CPOE implementation.
Main Methods:
- A single-site, prospective, observational study was conducted in a public hospital's general paediatric unit.
- Data on medication orders and prescribing errors were collected pre- and post-CPOE implementation (March-April 2019 and 2020).
- Error characteristics analyzed included severity, patient age group, drug formulation, and drug class.
Main Results:
- The prescribing error rate decreased significantly from 6.7% to 3.9% post-CPOE implementation.
- Handwriting-related errors were eliminated, and dosage selection errors were reduced.
- New error types emerged, including missing patient information, potentially delaying medication dispensing.
Conclusions:
- CPOE systems demonstrably reduce prescribing errors and modify error profiles in paediatric settings.
- System design flaws and insufficient user training can introduce novel errors.
- Optimizing CPOE implementation requires attention to user training and system interface design to maximize safety benefits.
Objectives:
This study aimed to evaluate the effect of a closed-loop computerised physician order entry (CPOE) system on prescribing in a general paediatric unit in Hong Kong. We studied the effect of the CPOE system on medication prescribing error and the characteristics of these errors before and after the implementation of the system.
Methods:
This was a single-site, prospective, observational study at a public hospital's general paediatric unit in Hong Kong, conducted during the pre- and post-implementation of the system from March to April 2019 and 2020, respectively. Collected data included the number of medication orders processed, the number of prescribing errors identified, and the characteristics of errors, such as the severity, children's age group, drug formulation, and drug class.
Key Findings:
The prescribing error rate was significantly reduced from 6.7% to 3.9% after CPOE implementation. The causes of prescribing errors were found to be significantly different, as the implementation eradicated handwriting-related errors and reduced dosage selection-related errors. However, we found that CPOE increased other causes of error, such as missing entry of patient information that might affect the dispensing process, thus delaying patients in receiving their medications on time.
Conclusion:
The CPOE system significantly reduced prescribing errors and altered some of the characteristics of these errors. Poor system design or inadequate user training could result in the creation of new causes of error.
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