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Integrating contextual sentiment analysis in collaborative recommender systems
Nurul Aida Osman1, Shahrul Azman Mohd Noah1, Mohammad Darwich1
1Center for Artificial Intelligence Technology, Faculty of Information Science & Technology, Universiti Kebangsaan Malaysia, National University of Malaysia, Bangi, Selangor, Malaysia.
This study introduces a sentiment-based recommender system model that incorporates contextual information to address domain sensitivity issues. The proposed model demonstrates improved performance over traditional collaborative filtering methods.
Area of Science:
- Artificial Intelligence
- Information Retrieval
- Natural Language Processing
Background:
- Recommender systems are crucial for e-commerce but face challenges like cold-start and data sparsity.
- Sentiment analysis extracts user preferences from text but struggles with domain sensitivity in multi-domain applications.
Purpose of the Study:
- To propose a sentiment-based recommender system model that incorporates contextual information.
- To address the domain sensitivity issue in sentiment-based recommendation systems.
Main Methods:
- Developed a sentiment-based model integrating contextual information for recommender systems.
- Introduced a novel approach to handle domain sensitivity using contextual sentiment analysis.
- Evaluated the model through experiments comparing standard rating, standard sentiment, and contextual information models.
Main Results:
- The contextual information sentiment-based model outperformed the standard rating and standard sentiment models.
- The proposed model showed better performance compared to traditional collaborative filtering approaches.
Conclusions:
- Contextual information significantly enhances sentiment-based recommendations.
- The developed model offers a promising solution for domain-sensitive recommender systems.
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