Jove
Visualize
Contact Us

Related Experiment Videos

What physicians should know about consumer satisfaction.

P A Sommers1

  • 1Ramsey Clinic, St. Paul, MN 55101.

The American Journal of the Medical Sciences
|May 1, 1988
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

CQI longitudinally applied to integrated service outcomes.

Medical group management journal·1995
Same author

Physician-hospital integration Ramsey Clinic-style.

Integrated healthcare report·1994
Same author

Physician-hospital integration Ramsey Clinic style.

Minnesota medicine·1994
Same author

A consolidated approach to physician/hospital bonding--Ramsey Clinic style.

Group practice journal·1990
Same author

A natural partnership. Physician and hospital: the Ramsey Clinic model.

Group practice journal·1989
Same author

Minimizing malpractice risk: a patient approach.

Group practice journal·1987
Same journal

Providers' Perspectives on Hospital-Based Tobacco Treatment Efforts.

The American journal of the medical sciences·2026
Same journal

In Memoriam: Maurice A. Mufson, MD, MACP.

The American journal of the medical sciences·2026
Same journal

Outcomes of Acute Myeloid Leukemia Patients Admitted to the Intensive Care Unit within 100 days of Allogeneic Hematopoietic Stem Cell Transplantation.

The American journal of the medical sciences·2026
Same journal

Association Between Reverse Triiodothyronine and Cardiac Complications in Patients with Uncontrolled Graves' Disease.

The American journal of the medical sciences·2026
Same journal

Chlorthalidone vs. hydrochlorothiazide in hypertension management: Lessons for guiding clinical practice.

The American journal of the medical sciences·2026
Same journal

The impact of COVID-19 on alcohol-associated hepatitis and alcohol-associated cirrhosis.

The American journal of the medical sciences·2026
See all related articles
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Physicians should prioritize patient satisfaction to improve healthcare delivery and retention. Focusing on consumer needs is essential for modern medical practice and patient loyalty.

Area of Science:

  • Healthcare Management
  • Patient Experience
  • Medical Practice Operations

Background:

  • Healthcare systems heavily rely on consumers, yet physicians often neglect systematic evaluation of services.
  • Rising malpractice costs and equipment expenses necessitate improved patient service strategies.
  • Patient satisfaction is presented as a key approach to address these challenges.

Purpose of the Study:

  • To highlight the critical role of consumers in healthcare delivery.
  • To advocate for physicians to proactively plan, implement, and evaluate services based on consumer satisfaction.
  • To present consumer satisfaction as a viable strategy for physician practices.

Main Methods:

  • This article outlines an approach centered on measuring and improving consumer satisfaction.

Related Experiment Videos

  • It emphasizes the need for systematic evaluation of services from the patient's perspective.
  • The focus is on practical strategies for physicians to enhance patient care.

    • Main Results:

    • Implementing consumer satisfaction strategies can lead to better patient retention.
    • Addressing patient needs can mitigate risks associated with rising operational costs.
    • Proactive service evaluation improves overall healthcare delivery.

    Conclusions:

    • Physicians must integrate consumer satisfaction into their practice management.
    • Prioritizing patient experience is crucial for long-term practice viability and success.
    • A consumer-centric approach is vital in contemporary healthcare settings.