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Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
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Forecasting Key Retail Performance Indicators Using Interpretable Regression.

Belisario Panay1, Nelson Baloian1, José A Pino1

  • 1Department of Computer Science, Universidad de Chile, Santiago 8370456, Chile.

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PubMed
Summary

This study introduces a new regression method to forecast store performance indicators like foot traffic, conversion rates, and sales. The method provides confidence intervals and parameter importance, matching top performance without extra analysis.

Keywords:
Dempster-Shafer TheoryEvidence Regressionfoot traffic predictionretail indicatorssupervised learningtime series regression problems

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Area of Science:

  • Business Analytics
  • Retail Operations Management
  • Predictive Modeling

Background:

  • Store performance is crucial for business success.
  • Accurate forecasting of key performance indicators (KPIs) aids in efficient operational planning.
  • Existing forecasting methods often lack confidence intervals or parameter significance insights.

Purpose of the Study:

  • To present a novel regression method for predicting store performance indicators.
  • To incorporate easily obtainable data like time of day and day of week into predictions.
  • To provide confidence intervals and parameter importance directly from the model.

Main Methods:

  • A regression-based predictive model was developed.
  • The model utilizes historical data of foot traffic, conversion rate, and sales.
  • Easily accessible data such as day of the week and hour of the day are included as features.

Main Results:

  • The proposed method achieved comparable performance to existing state-of-the-art techniques.
  • Root Mean Square Error (RMSE) values were 0.0713 for foot traffic, 0.0795 for conversion rate, and 0.0757 for sales.
  • The method successfully provided confidence intervals and parameter importance without additional steps.

Conclusions:

  • The developed regression method offers a robust approach to forecasting key store performance indicators.
  • The inclusion of confidence intervals and parameter importance enhances the interpretability and utility of forecasts.
  • This method provides valuable insights for retail managers to optimize store operations.