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Dysfunctional Customer Behavior, Employee Service Sabotage, and Sustainability: Can Social Support Make a Difference?

Jinsoo Hwang1, Yekyoung Yoo2, Insin Kim3

  • 1The College of Hospitality and Tourism Management, Sejong University, Seoul 143-747, Korea.

International Journal of Environmental Research and Public Health
|April 3, 2021
PubMed

Keywords:
dysfunctional customer behavioremotional exhaustionrestaurant industryservice sabotagesocial support

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