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A Relational Approach to the Design for Peer Support
Yoonyee Pahk1, Joon Sang Baek2
1School of Design and Human Engineering, UNIST, UNIST-gil 50, Ulju-gun, Ulsan 44919, Korea.
This study introduces a relational framework to improve peer-support services for solitary seniors. The research highlights the importance of relationship quality and network structure for effective peer support.
Area of Science:
- Gerontology
- Social Sciences
- Mental Health Services Research
Background:
- Peer-support services are vital for enhancing mental wellbeing and self-help capabilities.
- Designing and assessing these services requires a relational perspective to ensure effectiveness.
- Solitary seniors often face unique challenges in accessing and benefiting from social support.
Purpose of the Study:
- To present a relational framework for designing and analyzing peer-support services.
- To apply this framework to peer-support initiatives for solitary seniors in Seoul and Ulsan.
- To identify factors influencing the formation and success of peer-support relationships.
Main Methods:
- Utilized a relational framework incorporating network analysis and codesigning.
- Conducted case studies involving observation and interviews with fourteen solitary seniors.
- Analyzed relational data focusing on the quality, quantity, and structure of peer-support networks.
Main Results:
- Demonstrated increased perceived peer support through relationship formation.
- Identified network fragmentation and discrepancies in needs as suppressors of peer support.
- Findings informed codesigning interventions with stakeholders for service improvement.
Conclusions:
- Preconditions for building effective peer-support relationships were identified.
- A relational approach is crucial for designing impactful peer-support services.
- The framework offers a model for enhancing peer support in broader community contexts.
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