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A patient expectations questionnaire for determining criteria for entrustment decisions
Carlos El-Haddad1,2, Iman Hegazi2, Wendy Hu2
1Department of Rheumatology, Liverpool Hospital, Sydney, Australia.
A new questionnaire effectively captures patient expectations for doctor performance, aiding in the development of entrustable professional activities (EPAs) for better health professional training. This method ensures patient-centered care by integrating patient perspectives into medical education assessment criteria.
Area of Science:
- Medical Education
- Patient-Centered Care
- Health Professions Education
Background:
- Patient engagement in medical curriculum development is crucial for patient-centered care.
- Effective methods for consulting patients, especially for entrustable professional activities (EPAs), are lacking.
- This study addresses the need for structured patient input in developing EPA assessment criteria.
Purpose of the Study:
- To develop and validate a questionnaire for gathering patient expectations of physicians.
- To facilitate patient input in the creation of assessment criteria for entrustable professional activities (EPAs).
- To enhance the integration of patient perspectives into medical education and training.
Main Methods:
- A mixed-method approach was used, including patient interviews, expert validation, and cognitive interviews.
- A questionnaire was developed to document patient expectations of their doctors.
- Pilot testing involved 87 participants with diverse health conditions at a tertiary hospital.
Main Results:
- The developed questionnaire effectively documented patient expectations regarding physician performance.
- Patients provided clear, concise free-text responses directly applicable to EPA descriptors.
- Analysis of patient responses was found to be time-efficient.
Conclusions:
- The questionnaire offers a feasible method for incorporating patient perspectives into EPA development.
- It enables educators to consult with patients and include their expectations in entrustment decisions.
- This approach supports the development of criteria for diverse clinical contexts.
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