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Talking Points: Enhancing Communication Between Radiologists and Patients
Judah Burns1, Vikas Agarwal2, Tara M Catanzano3
1Department of Radiology, Montefiore Medical Center, 111 East 210 St Bronx, New York, NY 10467.
Abstract:
Radiologists communicate along multiple pathways, using written, verbal, and non-verbal means. Radiology trainees must gain skills in all forms of communication, with attention to developing effective professional communication in all forms. This manuscript reviews evidence-based strategies for enhancing effective communication between radiologists and patients through direct communication, written means and enhanced reporting. We highlight patient-centered communication efforts, available evidence, and opportunities to engage learners and enhance training and simulation efforts that improve communication with patients at all levels of clinical care.
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