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Medical and Undergraduate Student Perceptions on Scribing in an Emergency Department
Ilya Abelev1, Jacqueline Fraser1, Donaldo D Canales2
1Emergency Medicine, Dalhousie University/Saint John Regional Hospital, Saint John, CAN.
Cureus
|April 16, 2021
Summary
Medical scribes can help alleviate physician burnout from electronic medical records (EMR). Student scribing experiences in the emergency department (ED) show potential for incentivizing future healthcare professionals.
Area of Science:
- Medical Education
- Healthcare Administration
- Emergency Medicine
Background:
- Electronic medical records (EMR) contribute to physician burnout, reduced satisfaction, and decreased productivity.
- Medical scribes offer a potential solution to mitigate EMR-related stressors.
- Previous research indicates scribes can enhance physician productivity and job satisfaction.
Purpose of the Study:
- To explore the scribing experiences of medical and undergraduate students in an emergency department (ED).
- To determine if this experience incentivizes students to pursue careers in the ED.
- To assess the feasibility of a volunteer scribe model.
Main Methods:
- Ten students (medical and undergraduate) participated in scribing and shadowing sessions in a tertiary ED.
- Data collected through exit surveys and semi-structured interviews.
- Interview transcripts analyzed using thematic analysis to identify key insights.
Main Results:
- All undergraduate volunteers found the ED experience valuable for career insight and resume building.
- Students were motivated by direct medical field access and perceived contribution to the healthcare team.
- Most medical students suggested integrating scribing into their curriculum.
Conclusions:
- A volunteer medical scribe model is feasible for training future physicians.
- Scribing provides valuable career direction and reinforces intrinsic motivation for medical pursuits.
- While not optimizing ED efficiency, scribing can be integral to training new medical professionals.
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