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"This Is ME": Promoting Person-Centred Care within the Digital Health Environment
Lydia Sequeira1, Colin Chu2, Aileen Sprott3
1A PhD candidate and researcher at CAMH in Toronto, ON. She can be reached by e-mail at Lydia.Sequeira@camh.ca.
Abstract:
In this paper, we describe the implementation of an initiative called "This Is ME," which involves a change in the summary page of a patient's electronic health record in order to include their story and provide a more humanistic perspective. The change includes information related to their family, hobbies and interests - a change that has important implications for facilitating conversation and relationship-building between providers and patients. Since implementation, 1,246 (and counting) patient stories were shared with over 300 healthcare providers, including nurses, social workers, physicians and others. We also share the results of our evaluation of the initiative and provide recommendations for organizations embarking on similar initiatives.
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