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Lessons Learned: Patient Communication During the Pandemic.
Ehm Wang1, I Real2, A David-Wang3
1Department of Orthopaedics Tumor Service, University of the Philippines Manila, Manila, Philippines.
Musculoskeletal tumor patients faced challenges during the pandemic due to illness and healthcare access fears. Strategies include proactive communication, telemedicine, and support networks to improve patient care and outcomes.
Area of Science:
- Oncology
- Public Health
- Healthcare Communication
Background:
- Pandemic-related mortalities in musculoskeletal tumor patients underscored communication issues.
- Patients expressed significant fear of hospital consultations and limited healthcare access.
Purpose of the Study:
- To review and improve communication strategies for musculoskeletal tumor patients during health crises.
- To address patient concerns regarding hospital visits and healthcare accessibility.
Main Methods:
- Analysis of patient concerns and mortality data during the initial pandemic phase.
- Development of recommendations for enhanced patient communication and support.
Main Results:
- Identified fear of hospital consultations and lack of healthcare access as key patient concerns.
- Highlighted the need for proactive patient engagement and education.
Conclusions:
- Proactive consultation, patient education, and telemedicine are recommended.
- Establishing physician and pharmaceutical networks can support isolated patients.
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