Work From Home During the COVID-19 Outbreak: The Impact on Employees' Remote Work Productivity, Engagement, and
Teresa Galanti1, Gloria Guidetti, Elisabetta Mazzei
1Department of Psychological, Health and Territorial Sciences, University "Gabriele d'Annunzio" of Chieti-Pescara, Chieti (Ms Galanti, Dr Guidetti, Ms Mazzei); Department of Psychology, Alma Mater Studiorum - University of Bologna, Bologna (Dr Zappalà, Mr Toscano), Italy; Department of Psychology and Human Capital Development, Financial University under the Government of Russian Federation, Moscow, Russia (Dr Zappalà).
Objective:
The COVID-19 pandemic made working from home (WFH) the new way of working. This study investigates the impact that family-work conflict, social isolation, distracting environment, job autonomy, and self-leadership have on employees' productivity, work engagement, and stress experienced when WFH during the pandemic.
Methods:
This cross-sectional study analyzed data collected through an online questionnaire completed by 209 employees WFH during the pandemic. The assumptions were tested using hierarchical linear regression.
Results:
Employees' family-work conflict and social isolation were negatively related, while self-leadership and autonomy were positively related, to WFH productivity and WFH engagement. Family-work conflict and social isolation were negatively related to WFH stress, which was not affected by autonomy and self-leadership.
Conclusion:
Individual- and work-related aspects both hinder and facilitate WFH during the COVID-19 outbreak.
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