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Patients' perceptions of using artificial intelligence (AI)-based technology to comprehend radiology imaging data.
Zhan Zhang, Daniel Citardi1, Dakuo Wang2
1Pace University, USA.
Health Informatics Journal
|April 29, 2021
Summary
Patients generally welcome artificial intelligence (AI) for understanding radiology reports, finding it helpful for actionable insights and consultation preparation. However, concerns about AI accuracy, security, and empathy require user-centered design for acceptance.
Area of Science:
- Medical Imaging
- Artificial Intelligence in Healthcare
- Patient Experience
Background:
- Radiology reports are often difficult for patients to understand.
- Artificial intelligence (AI) offers potential solutions for improving patient comprehension of medical data.
Purpose of the Study:
- To investigate patient perceptions and acceptance of AI-driven tools for interpreting radiology reports.
- To identify patient attitudes towards AI in understanding their medical imaging results.
Main Methods:
- Semi-structured interviews were conducted with 13 participants.
- Thematic analysis was used to analyze qualitative data from interviews regarding AI in radiology report interpretation.
Main Results:
- Patients expressed a generally positive attitude towards using AI to understand radiology reports.
- AI was seen as beneficial for obtaining actionable information, validating physician opinions, and preparing for appointments.
- Key concerns included AI accuracy, data security, and the perceived lack of empathy in AI-generated explanations.
Conclusions:
- Patient acceptance of AI in radiology relies on addressing concerns about accuracy, security, and empathy.
- AI explanations are crucial for building trust and promoting adoption of AI tools in healthcare.
- User-centered design principles are essential for developing patient-friendly AI systems that deliver health information empathetically.
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