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Published on: April 6, 2019
E-Triage Systems for COVID-19 Outbreak: Review and Recommendations
Fahd Alhaidari1, Abdullah Almuhaideb1, Shikah Alsunaidi2
1Department of Networks and Communications, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, P.O. Box 1982, Dammam 31441, Saudi Arabia.
Emergency departments face overcrowding due to rising demand. This study reviews triage systems and proposes an electronic triage (e-Triage) system to improve patient assessment and reduce wait times during health crises like COVID-19.
Area of Science:
- Emergency Medicine
- Public Health
- Health Informatics
Background:
- Increasing global demand on emergency departments (EDs) due to population growth, aging, and new diseases like COVID-19 leads to overcrowding.
- Existing triage systems struggle with dynamic disease patterns and patient volume, causing long waits and inefficient resource allocation.
Purpose of the Study:
- To review existing general and COVID-19 specific emergency department triage systems.
- To identify key parameters for designing effective electronic triage (e-Triage) systems.
- To propose a scoring-based e-Triage system for COVID-19 to mitigate ED overcrowding and improve patient management.
Main Methods:
- Comprehensive literature review of emergency department triage systems.
- Identification and analysis of critical parameters for e-Triage system design (waiting time, simplicity, reliability, validity, scalability, adaptability).
- Development of a scoring-based e-Triage system model for COVID-19 patients.
Main Results:
- Key parameters for effective e-Triage systems were identified.
- A scoring-based e-Triage system for COVID-19 was proposed.
- Recommended solutions aim to reduce ED overcrowding and overheads through remote patient assessment.
Conclusions:
- An adaptable and scalable e-Triage system is crucial for managing patient flow in emergency departments.
- Remote assessment via e-Triage can significantly improve efficiency and patient outcomes during outbreaks.
- The proposed system offers a solution to persistent challenges of ED overcrowding and lengthy waiting times.
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