Mitigating the gender gap: How "DOCTOR" badges affect physician identity
Jenny Chang1, John Arbo1, Michael P Jones1
1Department of Emergency Medicine, Jacobi Medical Center, Albert Einstein College of Medicine, 1400 Pelham Parkway South Bronx, NY 10461, United States of America.
The American Journal of Emergency Medicine
|May 1, 2021
Summary
Female physicians in the Emergency Department (ED) are often misidentified. "DOCTOR" badges reduced this misidentification, improving physician well-being and patient care.
Area of Science:
- Medical Education
- Emergency Medicine
- Physician Well-being
Background:
- Patients and families frequently misclassify female physicians in the Emergency Department (ED) as non-physicians.
- This misidentification negatively impacts patient satisfaction and physician well-being.
- Implementing clear identification, such as "DOCTOR" badges, may mitigate these issues.
Purpose of the Study:
- To assess the efficacy of "DOCTOR" badges in reducing physician misidentification in the ED.
- To evaluate the impact of "DOCTOR" badges on patient satisfaction and physician well-being.
- To determine if "DOCTOR" badges can be a cost-effective solution to improve the care environment.
Main Methods:
- A study was conducted in a large urban academic medical center.
- "DOCTOR" badges were distributed to 83 Emergency Medicine (EM) residents and 28 EM Attendings.
- Surveys were administered pre- and post-intervention (3 months) to assess badge efficacy, with descriptive, univariable, and multivariable analyses.
Main Results:
- 91% of EM physicians reported misidentification; female physicians were disproportionately misidentified (97% vs. 43% for males).
- Post-intervention, misidentification of female physicians decreased by 15.4% (p=0.03).
- Female physicians reported feeling more valued (73.7% vs. 44.9%) and less frustrated (81.6% vs. 51%) compared to males.
Conclusions:
- Female EM physicians face disproportionate misidentification and feel undervalued.
- "DOCTOR" badges significantly decreased misidentification and improved physician-reported outcomes within 3 months.
- "DOCTOR" badges represent a simple, effective strategy to enhance physician wellness and the ED care environment.
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