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Digital Clinics and Mobile Technology Implementation for Mental Health Care
Samantha L Connolly1,2, Eric Kuhn3,4, Kyle Possemato5
1Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Boston, MA, USA.
Integrating digital mental health apps into routine care is feasible but requires careful planning. Successful implementation involves considering app features, user needs, and healthcare system support, alongside strategies like co-production and workflow redesign.
Area of Science:
- Digital health
- Mental health services
- Implementation science
Background:
- Increased demand for remote mental healthcare and limited access to services have driven interest in digital mental health solutions.
- Smartphone applications offer a scalable approach to mental healthcare delivery, particularly relevant during public health crises like COVID-19.
Purpose of the Study:
- To review the implementation of digital clinics that integrate mental health apps into routine care.
- To discuss how implementation science principles can guide the effective integration of digital mental health technologies.
Main Methods:
- Review of two digital clinic implementation examples: one in an academic medical center and one within the Department of Veterans Affairs.
- Discussion of implementation science frameworks to inform the integration of mental health technologies.
Main Results:
- Integrating mental health apps into care settings is achievable but necessitates attention to innovation characteristics, user factors (patients and clinicians), and contextual elements (healthcare system, reimbursement, policy).
- Effective facilitation strategies include end-user co-production, specialized training, dedicated support roles (e.g., digital navigators), and clinical workflow adjustments.
Conclusions:
- Successful integration of digital mental health apps requires a multifaceted approach addressing technological, human, and systemic factors.
- Implementation science provides a valuable framework for optimizing the adoption and effectiveness of digital mental health interventions in diverse healthcare settings.
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