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Evaluating the Effectiveness of NoteAid in a Community Hospital Setting: Randomized Trial of Electronic Health Record
John P Lalor1, Wen Hu2, Matthew Tran2
1Department of Information Technology, Analytics, and Operations, Mendoza College of Business, University of Notre Dame, Notre Dame, IN, United States.
NoteAid significantly improved electronic health record (EHR) note comprehension in both community hospital patients and Amazon Mechanical Turk (AMT) workers. This intervention is effective for enhancing understanding of medical jargon.
Area of Science:
- Health literacy research
- Medical informatics
- Human-computer interaction
Background:
- Interventions defining medical jargon improve electronic health record (EHR) note comprehension in crowdsourced samples.
- However, crowdsourced participants may not represent the general population or patients with low health literacy.
Purpose of the Study:
- To assess the efficacy of the NoteAid intervention for improving EHR note comprehension in a community hospital setting.
Main Methods:
- 174 participants from a community hospital (Lowell General Hospital) and 200 participants from Amazon Mechanical Turk (AMT) were recruited.
- Participants were randomly assigned to a control group or an intervention group using NoteAid for the ComprehENotes test.
- ComprehENotes is a web-based test designed to measure EHR note comprehension.
Main Results:
- Both community hospital and AMT intervention groups scored significantly higher on the ComprehENotes test than their respective control groups (P<.001).
- Community hospital participants had lower average scores than AMT participants (P<.001), correlating with lower education levels.
- Education level significantly impacted scores among community hospital participants (P<.001).
Conclusions:
- The NoteAid intervention significantly improved EHR note comprehension in both community hospital and AMT samples.
- The findings support the generalizability of the ComprehENotes test.
- NoteAid is an effective tool for enhancing EHR note comprehension across diverse populations.
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