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Older Patients' Competence, Preferences, and Attitudes Toward Digital Technology Use: Explorative Study
Rikke Terp1, Lars Kayser2, Tove Lindhardt1
1Department of Internal Medicine, Herlev and Gentofte Hospital, Copenhagen University Hospital, Hellerup, Denmark.
Older patients can use health technology, but face challenges like limited digital skills. Support should focus on benefits, knowledge, and motivation to improve eHealth adoption.
Area of Science:
- Gerontology
- Health Informatics
- Digital Health
Background:
- Malnutrition is common in older adults, leading to poor health outcomes.
- An eHealth solution (Food'n'Go) was developed to aid hospitalized older patients with nutritional intake.
- Effective eHealth implementation requires user support tailored to competence and needs.
Purpose of the Study:
- To assess older patients' readiness for health technology, including competence, preferences, and attitudes.
- To identify barriers and facilitators influencing older adults' engagement with health technology.
Main Methods:
- A descriptive and explorative study using semistructured interviews and questionnaires.
- The Readiness and Enablement Index for Health Technology (READHY) instrument was utilized.
- Twenty-five hospitalized patients aged 65 and older in Denmark participated.
Main Results:
- 64% of older patients (median age 81) were already using information and communication technology (ICT).
- Positive experiences with ICT benefits facilitated usage, while health issues, low digital literacy, and self-efficacy barriers were identified.
- Low scores were observed in eHealth Literacy Questionnaire (eHLQ) scales for user knowledge, skills, and experience.
Conclusions:
- Older patients are capable of using ICT, but face various barriers to eHealth adoption.
- Emphasizing benefits and providing targeted support for knowledge, skills, and motivation are crucial for successful eHealth implementation in older adults.
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