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Using Lean Six Sigma to Increase the Effectiveness of an Evidence-Based Quality Improvement Program
Patricia Lavin1, Mary Jo Vetter
1NYU Langone Orthopedic Hospital, NYU Langone Health System, New York (Ms Lavin); and New York University Rory Meyers College of Nursing, New York (Dr Vetter).
Integrating Lean Six Sigma (LSS) with evidence-based quality improvement (EBQI) helps overcome implementation barriers in healthcare. This approach enhances project success and drives effective practice change.
Area of Science:
- Healthcare quality improvement
- Nursing practice innovation
- Organizational change management
Background:
- Evidence-based quality improvement (EBQI) is a recognized method for enhancing healthcare quality and safety.
- EBQI programs often face challenges in overcoming organizational barriers to implementing practice changes.
- A specific EBQI program in an orthopedic hospital identified frequent implementation hurdles.
Purpose of the Study:
- To integrate Lean Six Sigma (LSS) principles into an existing EBQI program.
- To address and overcome organizational barriers encountered during quality improvement project implementation.
- To enhance the effectiveness of EBQI by incorporating LSS strategies.
Main Methods:
- Incorporation of Lean Six Sigma (LSS) principles, tools, and strategies into the EBQI framework.
- Implementation of LSS interventions including stakeholder alignment, process analysis, and change management.
- Utilizing project management, structured check-ins, mentoring, and organizational recognition to support implementation.
Main Results:
- EBQI project leaders gained new tools through LSS for securing executive support and resources.
- LSS principles facilitated overcoming organizational inertia, leading to more effective practice changes.
- The integration enhanced the ability to navigate and surmount implementation barriers.
Conclusions:
- Lean Six Sigma (LSS) significantly enhances the effectiveness of evidence-based quality improvement (EBQI) programs.
- Combining LSS with EBQI provides a robust framework for successful healthcare quality initiatives.
- This integrated approach empowers project leaders to drive meaningful practice change.
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