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Client outcome reporting: the status method.

C A Rapp1, E Gowdy, W P Sullivan

  • 1University of Kansas School of Social Welfare, Lawrence 66045.

Community Mental Health Journal
|January 1, 1988
PubMed
Summary
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This study introduces an efficient method for tracking community service outcomes for individuals with severe mental illness, focusing on living and vocational independence. Initial results show improved client outcomes and program enhancements.

Area of Science:

  • Community Mental Health Services
  • Client Outcome Measurement
  • Rehabilitation Services

Background:

  • Effective outcome measurement is crucial for community services supporting persons with severe mental illness.
  • Existing methods may not adequately capture key aspects of community integration, such as independent living and vocational success.
  • A need exists for efficient and comprehensive tools to monitor client progress and inform service improvements.

Purpose of the Study:

  • To develop and evaluate a method for capturing client outcomes in community services for persons with severe mental illness.
  • To continuously monitor two key elements of community integration: independence of living arrangement and vocational independence.
  • To assess the method's impact on service delivery, client outcomes, and administrative efficiency.

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Main Methods:

  • Development of a novel method utilizing status scales for outcome assessment.
  • Continuous monitoring of client independence in living arrangements and vocational pursuits.
  • Data collection designed for efficiency, requiring approximately 20 minutes per worker caseload of 30-40 clients.

Main Results:

  • Successful unification of previously disparate agendas among state and local officials.
  • Demonstrated enhancement of vocational and living arrangement outcomes for clients.
  • Initiation of program improvements and increased exchange of staff rewards.
  • Method proved economical, with efficient data collection times.

Conclusions:

  • The developed method provides an effective and economical approach to capturing client outcomes in severe mental illness community services.
  • Continuous monitoring of living and vocational independence facilitates targeted interventions and program enhancements.
  • The method supports improved collaboration, client progress, and service delivery efficiency.