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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

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Published on: February 16, 2011

Health Professional's Decision-Making Based on Multichannel Interaction Services.

Ailton Moreira¹, Rui Miranda¹, Manuel Filipe Santos¹

¹Algoritmi Research Center, University of Minho, Braga, Portugal.

Procedia Computer Science

|May 24, 2021

Summary

This summary is machine-generated.

Telemedicine and multichannel interactions are vital in healthcare, enhancing clinical decision-making with patient data. While beneficial, overcoming technological obstacles is key to maximizing these tools for professionals and patients.

Keywords:

Decision-making Health Professionals Multichannel Interaction Services Telemedicine

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Area of Science:

Health Informatics
Digital Health
Medical Technology

Background:

The COVID-19 pandemic highlighted the critical role of telemedicine and multichannel interactions in patient care.
Healthcare professionals increasingly rely on patient data from these channels for clinical decisions.

Purpose of the Study:

To analyze the use of technologies in telemedicine and multichannel interactions from the perspective of healthcare professionals.
To evaluate how patient data collected via telemedicine supports clinical decision-making.

Main Methods:

Analysis of clinical data from patients within a telemedicine environment.
Qualitative assessment from the viewpoint of health professionals on technology adoption.

Main Results:

Telemedicine technologies offer significant advantages for both healthcare providers and patients.
Identified obstacles and gaps in current telemedicine and multichannel interaction systems require addressing.

Conclusions:

Enhanced data collection through telemedicine facilitates more detailed patient data analysis for clinicians.
Overcoming inherent challenges is necessary to fully leverage these technologies for improved healthcare decision-making.