Improvements to PTSD quality metrics with natural language processing.
Brian Shiner1,2,3, Maxwell Levis1,2, Vincent M Dufort1
1Veterans Affairs Medical Center, White River Junction, Vermont, USA.
Journal of Evaluation in Clinical Practice
|May 24, 2021
Summary
Supplementing electronic medical record (EMR) data with natural language processing (NLP) of clinical notes improves the measurement of healthcare quality. This approach enhances the completeness of quality metrics, especially when structured data capture is limited.
Area of Science:
- Health Informatics
- Clinical Quality Measurement
- Natural Language Processing
Background:
- Healthcare quality measurement increasingly relies on structured electronic medical record (EMR) data.
- Structured data capture tools may not be feasible or acceptable in all clinical settings.
- Natural language processing (NLP) offers an alternative for extracting quality data from clinical notes.
Purpose of the Study:
- To assess the quality of care for posttraumatic stress disorder (PTSD) using structured EMR data alone.
- To evaluate the impact of supplementing structured EMR data with NLP-derived information on quality measurement.
- To improve the completeness of quality measurement in real-world clinical practice.
Main Methods:
- A retrospective analysis of 2,098,389 US Department of Veterans Affairs patients diagnosed with PTSD between 2000 and 2019.
- Measurement of evidence-based psychotherapy (EBP) delivery and measurement-based care (MBC) using structured EMR data.
- Recalculation of quality metrics incorporating NLP analysis of clinical note text.
Main Results:
- Using structured EMR data (2015-2019), 3.2% of eligible PTSD patients received EBP, and 48.1% received MBC.
- Supplementing with NLP-derived data increased EBP delivery estimates to 4.1% and MBC to 58.0%.
- NLP significantly enhanced the completeness of quality metrics for PTSD care.
Conclusions:
- Supplementing structured EMR data with NLP-derived data substantially improves healthcare quality measurement.
- NLP can bridge documentation gaps when structured data capture tools are unavailable or have barriers.
- This combined approach enhances the accuracy and completeness of quality assessment in clinical practice.
Keywords:
electronic health recordsevidence-based medicinenatural language processingpatient reported outcome measurespsychotherapyquality assurance, health carestress disorders, post-traumatic

