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Implementation challenges to patient safety in Guatemala: a mixed methods evaluation.
Bria J Hall1, Melany Puente1, Angie Aguilar2
1Department of Surgery, Duke University School of Medicine, Durham, North Carolina, USA.
Patient safety programs in low-resource settings face challenges like limited training and incentives. Recognizing staff receptivity and patient-centeredness can improve implementation success.
Area of Science:
- Healthcare Management
- Patient Safety
- Implementation Science
Background:
- Limited understanding of patient safety program implementation in low and middle-income countries.
- Need to evaluate patient safety initiatives in resource-constrained environments.
Purpose of the Study:
- To evaluate the implementation of a patient safety program in paediatric care in Guatemala.
- Identify facilitators and barriers to program success.
Main Methods:
- Mixed methods design across 11 paediatric units.
- Utilized surveys, interviews, and focus groups with 82 key informants.
- Employed thematic analysis and the Consolidated Framework for Implementation Research.
Main Results:
- Facilitators included staff receptivity, patient-centeredness, and desire for protocols.
- Barriers comprised competing demands, lack of knowledge, limited governance, and poor incentives.
- Modifications involved staff recognition, integrated education, and trained champions.
Conclusions:
- Successful implementation in low-resource settings requires addressing facilitators and barriers.
- Ongoing analysis during deployment enables program modification for enhanced success.
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