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Implementation of a Computerized Provider Order Entry System in a Pediatric Hospital in Canada
Man Qing Liang1,2,3, Amélie Boudjellab2, Hyukjin Kwon3
1Department of Management, Evaluation and Health Policy, School of Public Health, Université de Montréal, Canada.
Insights
Implementing a computerized provider order entry (CPOE) system in a pediatric hospital significantly reduced prescription errors. However, careful configuration is needed to address medication dosing vulnerabilities.
Area of Science:
- Health Informatics
- Pediatric Pharmacy
- Patient Safety
Background:
- The Centre Hospitalier Universitaire Sainte-Justine implemented a commercial computerized provider order entry (CPOE) system in October 2019.
- Pediatric academic tertiary hospitals face unique challenges in medication management.
Purpose of the Study:
- To evaluate the impact of CPOE implementation on medication errors.
- To identify system design and configuration vulnerabilities in a pediatric CPOE.
Main Methods:
- A pre-post implementation study design was employed.
- Medication errors were systematically captured and analyzed by clinical pharmacists.
- Vulnerability analysis used typical clinical order test cases in an inpatient pediatric setting.
Main Results:
- CPOE implementation eliminated prescription conformity and legibility errors.
- Pharmacists continued to identify and intervene in medication errors, particularly inappropriate dosing instructions.
- System vulnerability analysis underscored the need for optimized clinical decision support for pediatric dosing.
Conclusions:
- CPOE systems can substantially improve medication safety by reducing certain error types.
- Ongoing vigilance and specific system configuration are crucial for pediatric patient safety.
- Clinical decision support systems require tailored design to effectively manage pediatric dosing complexities.
Abstract:
The Centre Hospitalier Universitaire Sainte-Justine (Montreal, Canada) is a pediatric academic tertiary hospital that has begun the implementation of a commercial computerized provider order entry system (CPOE) in October 2019. The objectives of this paper are 1) to estimate the impact of the CPOE system on medication errors, and 2) to identify vulnerability issues related to the configuration of the CPOE system's design. Using a pre-post implementation methodology measuring medication errors captured by clinical pharmacists revealed that the implementation of a CPOE has eliminated all prescription conformity (e.g., missing fields) and legibility errors. Pharmacists have continued to detect medication errors, especially inappropriate dosing instructions, and to intervene in similar clinical situations (medication reconciliation, deprescribing, adjusting orders). Additionally, the vulnerability analysis, based on typical clinical order test cases in an inpatient pediatric setting, highlighted the need to configure a clinical decision support system that can identify inappropriate dosing instructions for pediatric patients.
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