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Social sensitivity: a manifesto for CSCL research.

Jaana Isohätälä1, Piia Näykki2, Sanna Järvelä1

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Summary

Computer-supported collaborative learning (CSCL) technologies often fail to support socio-emotional aspects of learning, risking negative interactions. A manifesto for social sensitivity calls for interdisciplinary efforts to foster respectful, equitable, technology-enhanced collaboration.

Keywords:
Collaborative learningEducational technologyEmerging technologiesSocial sensitivity

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Area of Science:

  • Educational Technology
  • Human-Computer Interaction
  • Social Computing

Background:

  • Computer-supported collaborative learning (CSCL) technologies are vital in modern education, particularly amid pandemic-related constraints.
  • Current CSCL tools often lack features to adequately support the cognitive and socio-emotional dimensions of collaborative learning.
  • Existing technologies may inadvertently impede constructive idea exchange and foster conflict.

Observation:

  • The field of CSCL research is fragmented, with scattered and siloed efforts.
  • This fragmentation prevents a cohesive approach to addressing the socio-emotional risks associated with collaborative technologies.
  • There is a recognized gap in research addressing the potential for negative interactions in technology-mediated collaboration.

Findings:

  • The current research landscape in CSCL is insufficient to mitigate risks of hindered collaboration and negative encounters.
  • A manifesto for "social sensitivity" is proposed to guide future research and development.
  • The manifesto advocates for enhanced interdisciplinary collaboration to improve technology-supported learning environments.

Implications:

  • Increased interdisciplinary efforts are needed to foster constructively critical, respectful, and cohesive collaborations.
  • Concrete actions in CSCL research are required to promote more democratic and equitable learning environments.
  • Addressing the socio-emotional aspects of CSCL is crucial for effective and inclusive educational technology.