Telemedicine experiences at a pediatric endocrinology clinic during the COVID-19 pandemic

Yasemin Denkboy Ongen1, Erdal Eren2, Kadriye Cansu Sahin2

  • 1Bursa Uludag University, Department of Pediatric Endocrinology, Bursa, Turkey. ydenkboyongen@uludag.edu.tr.

Insights

Telemedicine effectively maintained care for pediatric endocrinology patients during COVID-19, reducing hospital visits. This approach ensured prescription fulfillment and patient education without complications, proving valuable for chronic illness management.

Area of Science:

  • Pediatric Endocrinology
  • Telehealth
  • Infectious Disease Epidemiology

Background:

  • The COVID-19 pandemic significantly disrupted routine healthcare, impacting chronic illness management.
  • Pediatric endocrinology clinics faced challenges in providing continuous patient care.
  • Maintaining patient follow-up was crucial for children with endocrine disorders.

Purpose of the Study:

  • To evaluate the implementation and outcomes of telemedicine in a pediatric endocrinology setting during the COVID-19 pandemic.
  • To share experiences and lessons learned from utilizing virtual care methods.
  • To assess the feasibility of telemedicine for managing pediatric endocrine conditions.

Main Methods:

  • Utilized various communication channels including e-mail and e-message for patient consultations.
  • Provided telemedicine care to a cohort of pediatric patients with endocrine disorders.
  • Continued essential services such as prescription fulfillment and patient education remotely.

Main Results:

  • Successfully provided telemedicine care to 267 patients through 608 contacts.
  • Significantly reduced the number of in-person hospital visits and physical contact, mitigating COVID-19 exposure risks.
  • Observed no reported complications associated with the telemedicine interventions.

Conclusions:

  • Telemedicine proved to be an effective method for sustaining care continuity for pediatric endocrine patients during the pandemic.
  • The study highlights the potential of telemedicine for both pandemic and post-pandemic healthcare delivery in pediatric endocrinology.
  • Further research is recommended to standardize telemedicine protocols for widespread adoption in managing chronic pediatric conditions.
Abstract

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