Telemedicine experiences at a pediatric endocrinology clinic during the COVID-19 pandemic
Yasemin Denkboy Ongen1, Erdal Eren2, Kadriye Cansu Sahin2
1Bursa Uludag University, Department of Pediatric Endocrinology, Bursa, Turkey. ydenkboyongen@uludag.edu.tr.
Insights
Telemedicine effectively maintained care for pediatric endocrinology patients during COVID-19, reducing hospital visits. This approach ensured prescription fulfillment and patient education without complications, proving valuable for chronic illness management.
Area of Science:
- Pediatric Endocrinology
- Telehealth
- Infectious Disease Epidemiology
Background:
- The COVID-19 pandemic significantly disrupted routine healthcare, impacting chronic illness management.
- Pediatric endocrinology clinics faced challenges in providing continuous patient care.
- Maintaining patient follow-up was crucial for children with endocrine disorders.
Purpose of the Study:
- To evaluate the implementation and outcomes of telemedicine in a pediatric endocrinology setting during the COVID-19 pandemic.
- To share experiences and lessons learned from utilizing virtual care methods.
- To assess the feasibility of telemedicine for managing pediatric endocrine conditions.
Main Methods:
- Utilized various communication channels including e-mail and e-message for patient consultations.
- Provided telemedicine care to a cohort of pediatric patients with endocrine disorders.
- Continued essential services such as prescription fulfillment and patient education remotely.
Main Results:
- Successfully provided telemedicine care to 267 patients through 608 contacts.
- Significantly reduced the number of in-person hospital visits and physical contact, mitigating COVID-19 exposure risks.
- Observed no reported complications associated with the telemedicine interventions.
Conclusions:
- Telemedicine proved to be an effective method for sustaining care continuity for pediatric endocrine patients during the pandemic.
- The study highlights the potential of telemedicine for both pandemic and post-pandemic healthcare delivery in pediatric endocrinology.
- Further research is recommended to standardize telemedicine protocols for widespread adoption in managing chronic pediatric conditions.
Background:
The coronavirus 19 (COVID-19) pandemic has affected all aspects of life, including the routine follow-up of patients with chronic illnesses. In this study, we aim to share our experience of telemedicine in our pediatric endocrinology clinic during the pandemic.
Methods:
We were able to continue caring for children with endocrine disorders using various communication methods such as e-mail and e-message.
Results:
A total of 267 patients received telemedicine care over the course of 608 contacts. The number of hospital visits and physical contact was effectively reduced to help protect against the COVID-19 infection. The patients were supported in terms of receiving their prescriptions and patient education also continued. No complications were observed.
Conclusion:
The advantages and disadvantages of telemedicine were discussed and consequently, we propose that telemedicine can be utilized to maintain and continue the care of children with endocrine disorders during and even after the pandemic. Further studies are needed to standardize this method for general use.
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