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Which factors explain information exchange and user referral among program implementers?

Ignacio Ramos-Vidal1,2, Jorge Palacio3, Elsy Domínguez de la Ossa4

  • 1Department of Social Psychology, Faculty of Psychology, University of Seville, Seville, Spain.

Journal of Community Psychology
|June 9, 2021
PubMed
Summary

Program implementer tenure and team belonging influence professional network positions. These factors are key to understanding information exchange and user referral effectiveness in psychosocial care programs.

Keywords:
Colombiaconditional process analysisimplementationnetwork analysisprogram evaluationsense of community

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Area of Science:

  • Social Psychology
  • Network Analysis
  • Public Health

Background:

  • The Program for Psychosocial Care and Comprehensive Health for Victims serves 25,000 users annually in northern Colombia.
  • Multidisciplinary teams (psychologists, social workers, community facilitators) implement the program at individual, family, and community levels.

Purpose of the Study:

  • To determine the effect of professional tenure on network positions (centrality and betweenness).
  • To examine the mediating effect of implementer egocentric network structure.
  • To investigate the moderating effect of team belonging on network positions.

Main Methods:

  • Analyzed data from 112 active program implementers (88.2% women).
  • Used conditional process analysis to assess relationships between variables.
  • Measured centrality and betweenness within information exchange and user referral networks.

Main Results:

  • Implementer tenure and sense of team belonging significantly interact to influence centrality and betweenness.
  • Longer program engagement and stronger team belonging correlate with more central and strategic network positions.
  • Egocentric network structure showed a potential mediating effect.

Conclusions:

  • Professional tenure and team belonging are crucial factors for effective network positioning in psychosocial programs.
  • Enhancing team cohesion and supporting long-term implementer engagement can optimize program reach and impact.
  • Understanding network dynamics is vital for improving psychosocial care delivery.