Union, employer and compensation system gaps and failures: Workers with injuries perceptions

Area of Science:

• Occupational Health
• Sociology of Work
• Injury Compensation Studies

Background:

• Workplace injuries in Ontario lead to significant economic and non-economic costs for workers.
• These costs can manifest as depressive feelings, family and financial strain, and diminished self-worth.

Purpose of the Study:

• To explore perceived gaps and failures in support systems for male underground workers in Sudbury, Ontario.
• Focus on union, compensation board, and employer support following a workplace injury and compensation claim.

Main Methods:

• Qualitative descriptive study utilizing twelve in-depth, in-person, semi-structured interviews.
• Verbatim transcription and anonymization of interview data.
• Thematic analysis following Braun and Clarke's guidelines.

Main Results:

• Key themes identified include inadequate injury recognition and communication barriers with stakeholders.
• Challenges were reported in the return-to-work process and navigating compensation claim system barriers.
• Limited communication with claim adjudicators was a significant issue.

Conclusions:

• Improved cooperation, collaboration, knowledge transfer, and reduced power imbalances can mitigate worker strain.
• A government-funded third-party advocate with expertise in medical, union, and compensation systems is recommended.
• Advocates can assist injured workers by navigating complex systems on their behalf.