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Financial struggles impact pet owners, but community veterinary programs offer vital support. These programs, focusing on communication and respect, improve access to care for underserved communities.

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Area of Science:

  • Veterinary Medicine
  • Community Health
  • Animal Welfare

Background:

  • Financial constraints pose significant barriers to pet ownership for many Americans, a problem worsened by the COVID-19 pandemic.
  • Companion animals provide significant benefits, necessitating support systems to overcome financial and other obstacles to pet care.
  • Community-based veterinary medicine programs have emerged to address these barriers, particularly in underserved populations.

Purpose of the Study:

  • To assess the effectiveness of two community-based veterinary programs in North Carolina.
  • To evaluate client perceptions of veterinary services, communication, and respect within these programs.
  • To identify key elements for successful community veterinary initiatives.

Main Methods:

  • Anonymous surveys were administered to clients utilizing the Asheville Humane Society (AHS) mobile veterinary care clinic.
  • Client feedback was collected from participants accessing the AHS Affordable Pet Care Clinic.
  • Data analysis focused on veterinary service experiences and client-provider communication.

Main Results:

  • The majority of surveyed clients reported positive experiences with veterinary services.
  • Client communication within the programs was also perceived positively by most participants.
  • Key factors for success included effective communication, empathy, and cultural competence.

Conclusions:

  • Low-cost and free community veterinary programs can significantly improve access to care for disadvantaged pet owners.
  • Positive veterinary experiences are facilitated by programs that prioritize effective communication and cultural sensitivity.
  • These initiatives are crucial for ensuring financial limitations do not prevent individuals from receiving necessary pet care.