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Customized Orthodontic Triage During COVID-19 Pandemic
Sana Bint Aziz1, Priyanka Kapoor2
1Dental Department, Dr N.C. Joshi Memorial Hospital, Karol Bagh, Govt of NCT of Delhi, New Delhi, Delhi, India.
The Journal of Indian Orthodontic Society
|June 30, 2021
Summary
The COVID-19 pandemic requires efficient patient management in orthodontic offices to prevent infections. This article proposes a triage system for prioritizing appointments and offering remote patient care, including self-care advice and virtual assistance.
Area of Science:
- Dental Public Health
- Infectious Disease Control
- Orthodontic Practice Management
Background:
- The COVID-19 pandemic presents significant challenges for healthcare settings, particularly in managing patient flow and preventing cross-infection.
- Orthodontic offices face unique risks due to close patient-clinician proximity and the need for aerosol-generating procedures.
- Maintaining essential orthodontic care while ensuring patient and staff safety is a critical concern.
Purpose of the Study:
- To propose a customized orthodontic triage system to streamline patient influx during the COVID-19 pandemic.
- To outline strategies for priority appointment scheduling to minimize infection transmission risks.
- To detail methods for remote patient management, including self-care, virtual assistance, and monitoring for elective cases.
Main Methods:
- Development of a priority-based triage protocol for orthodontic patient scheduling.
- Integration of self-care instructions and educational materials for patients.
- Implementation of virtual assistance and remote monitoring tools for ongoing patient management.
- Adaptation of clinical workflows to accommodate new safety and scheduling requirements.
Main Results:
- The proposed triage system facilitates efficient patient scheduling, prioritizing urgent cases.
- Remote management strategies effectively support patients with elective orthodontic needs.
- The system aids in reducing potential cross-infection between patients, clinicians, and dental healthcare workers.
- Enhanced patient engagement and adherence through virtual support and monitoring.
Conclusions:
- A customized orthodontic triage system is essential for safe and efficient patient management during infectious disease outbreaks like COVID-19.
- Integrating remote care strategies allows for continued management of elective orthodontic treatments while minimizing exposure risks.
- This approach enhances practice adaptability and patient safety in evolving healthcare landscapes.

