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Research investigating individual device preference and e-learning quality perception: can a one-solution-fits-all
Samnan Ali1, Stephen R Gulliver2, M Amaad Uppal1
1GC University, Lahore, Pakistan.
Heliyon
|July 1, 2021
Summary
Student preferences for learning methods vary. Some prefer traditional face-to-face instruction, while others favor e-learning on mobile devices or laptops, depending on cultural values.
Area of Science:
- Education
- Educational Technology
- Psychology
Background:
- The COVID-19 pandemic significantly impacted educational delivery, prompting discussions on the role of technology.
- E-learning is often perceived as lower quality than traditional face-to-face learning.
- Research is needed to understand student preferences for different educational delivery methods.
Purpose of the Study:
- To investigate student preferences between traditional face-to-face learning and e-learning solutions.
- To determine if perceptions of e-learning and device preferences vary among individuals.
Main Methods:
- A quantitative questionnaire was administered to 518 university students in Pakistan.
- The questionnaire collected demographic data, learning preferences, and individual variance using the Cultural Value (CV) Scale.
- Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) validated the questionnaire's structure and factor loading.
Main Results:
- Three distinct clusters of technology preferences were identified based on CV Scale dimensions.
- Students with high power distance scores preferred traditional face-to-face teaching.
- Students with low power distance and high uncertainty avoidance preferred mobile e-learning; those with low power distance and low uncertainty avoidance preferred laptops.
Conclusions:
- A majority of students are receptive to blended online learning solutions.
- A one-size-fits-all approach to educational technology is ineffective.
- Flexible, blended delivery models supporting diverse devices are crucial for maximizing student satisfaction.
Keywords:
Culture value dimensionsE-learningFace-to-Face learningHE services quality indicatorsQuality indicatorsQuality perception
