Exploring the Effect of Social Support and Empathy on User Engagement in Online Mental Health Communities

Yixin Chen1, Yang Xu1

  • 1Department of Information Management, Peking University, Beijing 100871, China.

Related Concept Videos

Empathy02:34

Empathy

Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
9.8K
Self-Help Support Groups01:28

Self-Help Support Groups

Self-help support groups are voluntary, community-based organizations that provide a platform for individuals with shared concerns to exchange support, insights, and practical strategies for coping with life challenges. Typically led by group members or paraprofessionals, these groups form a cornerstone of mental health care, especially in reaching populations that are underserved by traditional healthcare systems.
Accessibility and Cost-Effectiveness
One of the primary strengths of self-help...
112
Role of Emotions in Social Life01:01

Role of Emotions in Social Life

Emotions play a fundamental role in shaping human experience and interactions. The absence of emotions would render life incomplete and fail to capture the essence of human nature. In social psychology, feelings and moods have been extensively studied due to their profound impact on social life and interpersonal relationships. These affective states influence decision-making, behavior, and social perceptions, making them integral to understanding human interactions.Emotions and Social...
137
Social Relationships and Well-Being01:30

Social Relationships and Well-Being

The significance of social relationships in psychological well-being is a well-established area of inquiry within social psychology. Research consistently demonstrates that the presence of meaningful, supportive relationships enhances emotional health, while the absence or deterioration of such connections can contribute to psychological distress. Relationships serve as a foundation for emotional support, identity, and social belonging, all of which are critical to an individual’s overall...
101
Cognitive Development During Adolescence01:18

Cognitive Development During Adolescence

During adolescence, individuals experience significant cognitive development that enhances their understanding of others' emotions and thoughts, known as cognitive empathy. This period is marked by an increased ability to adapt to others' perspectives and a more nuanced understanding of others' mental states, a skill that is foundational for social problem-solving and conflict avoidance. The development of cognitive empathy relies heavily on the theory of mind — the...
221
Stress Prevention and Stress Management Techniques V01:28

Stress Prevention and Stress Management Techniques V

A social support system is a structured network of personal relationships that provides assistance to individuals facing various challenges, offering a buffer against psychological and physical stressors. This network may consist of family members, friends, neighbors, colleagues, or other community members who provide resources and companionship. Social support can take many forms, including advice, emotional comfort, practical help, and companionship. Research indicates that these networks can...
92