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Hospital report cards: Quality competition and patient selection
1Research School of Economics, Australian National University, Australia.
Insights
Hospital report cards improve quality by increasing competition and providing better patient information. While quality always increases, patient selection may occur, impacting overall welfare.
Area of Science:
- Health economics
- Public policy analysis
- Healthcare management
Background:
- Government policies often use hospital report cards to enhance quality through market competition.
- Existing research lacks a robust theoretical framework for understanding report card impacts.
- Hospitals compete on quality, influenced by patient perceptions and regulated pricing.
Purpose of the Study:
- To develop and analyze a theoretical model of hospital report card policies.
- To examine how report cards affect hospital quality and patient selection strategies.
- To identify conditions under which report cards improve patient welfare.
Main Methods:
- Economic modeling of a duopolistic hospital market.
- Analysis of a report card policy that enhances the accuracy of quality signals.
- Examination of hospital responses including quality investment and patient selection.
Main Results:
- Increased information from report cards consistently leads to higher hospital quality.
- Patient selection by hospitals occurs in some scenarios but is not a universal outcome.
- The likelihood of patient selection depends on factors like risk adjustment accuracy and cost parameters.
Conclusions:
- Report cards are effective in driving quality improvements in competitive hospital markets.
- Patient welfare is enhanced when report cards feature accurate risk adjustment and when patient selection is costly.
- Policy design should consider the trade-offs between quality improvement and potential adverse selection.
Abstract:
Hospital 'report cards' policies involve governments publishing information about hospital quality. Such policies often aim to improve hospital quality by stimulating competition between hospitals. Previous empirical literature lacks a comprehensive theoretical framework for analysing the effects of report cards. We model a report card policy in a market where two hospitals compete for patients on quality under regulated prices. The report card policy improves the accuracy of the quality signal observed by patients. Hospitals may improve their published quality scores by costly quality improvement or by selecting healthier patients to treat. We show that increasing information through report cards always increases quality and only sometimes induces selection. Report cards are more likely to increase patient welfare when quality scores are well risk-adjusted, where the cost of selecting patients is high, and the cost of increasing quality is low.
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