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Systematic Debriefing for Critical Events Facilitates Team Dynamics, Education, and Process Improvement
Paula M Gabriel1, Kirsten Smith, Margaret Mullen-Fortino
1Penn Presbyterian Medical Center, Philadelphia, Pennsylvania (Mss Gabriel and Smith and Drs Mullen-Fortino, Ballinghoff, and Cacchione); University of Pennsylvania School of Nursing, Philadelphia (Dr Cacchione); Leonard Davis Institute of Health Economics, Philadelphia, Pennsylvania (Dr Cacchione); and Department of Medicine, Penn Medicine Clinical Effectiveness and Quality Improvement, Philadelphia, Pennsylvania (Dr Holland).
Background:
Debriefing is used in clinical settings to support interprofessional staff, improve processes, and identify educational needs. Nurses who lead debriefing sessions are empowered to improve processes.
Problem:
Nurse leaders identified the need for debriefing outside the critical care areas due to the rising acuity levels.
Approach:
Two nurse leaders developed a debriefing initiative in one urban teaching hospital following rapid responses, codes, and stressful situations. Nurses developed a Debriefing Facilitation Guide to collect qualitative aspects of clinical emergencies to improve processes, education, and team dynamics.
Outcomes:
Following each debriefing session, we deductively purposively coded the qualitative data into 3 a priori themes: the American Heart Association's team dynamics, process improvement, and educational opportunities. We identified opportunities for improvement for these themes during our first 54 debriefing sessions.
Conclusions:
Following each debriefing session, the debriefing nurse leader intervened on all educational and process improvement opportunities identified and facilitated positive team dynamics.
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