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Workplace Violence Against Physicians Treating COVID-19 Patients in Peru: A Cross-Sectional Study

Agueda Muñoz Del Carpio-Toia, Lucía Begazo Muñoz Del Carpio, Percy Mayta-Tristan

    Joint Commission Journal on Quality and Patient Safety
    |July 14, 2021
    PubMed

    Insights

    Workplace violence against physicians in Peru is prevalent, with most incidents involving nonphysical harm from patient families. Deficiencies in health services are the primary cause of this violence.

    Area of Science:

    • Medical Sociology
    • Public Health
    • Healthcare Management

    Background:

    • The COVID-19 pandemic has strained healthcare systems globally, exposing vulnerabilities and increasing demands.
    • These challenging conditions may contribute to an rise in workplace violence (WPV) against healthcare professionals.
    • Previous reports indicate an increase in WPV in various regions during the pandemic.

    Purpose of the Study:

    • To determine the prevalence and characteristics of workplace violence experienced by physicians treating COVID-19 patients in Peru.
    • To identify factors associated with WPV in this specific healthcare context.

    Main Methods:

    • A descriptive, cross-sectional study was conducted.
    • Data was collected via an online survey distributed to 200 physicians in Peru.
    • The survey focused on the frequency, nature, perpetrators, locations, and triggers of WPV.

    Main Results:

    • A high percentage of physicians (84.5%) reported experiencing WPV, with 97.6% of these incidents being nonphysical.
    • Most physicians (75.7%) endured multiple violent encounters, primarily perpetrated by patient family members or caregivers.
    • Key triggers included perceived shortcomings in health services. Female physicians and those working in COVID-19 intensive care units (ICUs) faced higher risks.

    Conclusions:

    • Workplace violence against physicians caring for COVID-19 patients in Peru is a significant issue.
    • Perceived deficiencies within the healthcare system are strongly linked to the occurrence of WPV.
    • Addressing systemic issues is crucial for mitigating WPV in healthcare settings.
    Abstract

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