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Mobile app validation: a digital health scorecard approach
Ramy Sedhom1, Michael J McShea2, Adam B Cohen3,4
1Memorial Sloan Kettering Cancer Center, Department of Medicine, New York, NY, USA.
NPJ Digital Medicine
|July 16, 2021
Summary
Mobile health (mHealth) oncology apps scored poorly on quality validation, highlighting a need for standardized evaluation. Most apps lacked clinical value and failed to meet user needs, despite adequate usability and cost transparency.
Area of Science:
- Digital Health
- Health Informatics
- Mobile Health Applications
Background:
- The proliferation of digital health solutions, particularly mobile health (mHealth) applications, has outpaced the development of robust quality discernment methods.
- A lack of transparent and standardized validation frameworks hinders stakeholders' ability to assess the quality of mHealth apps.
- Low development barriers and direct-to-consumer marketing contribute to a crowded and challenging mHealth landscape.
Purpose of the Study:
- To pragmatically apply the Digital Health Scorecard framework for evaluating the quality of popular mobile health oncology applications.
- To identify specific areas of strength and weakness in mHealth oncology apps based on a standardized validation approach.
Main Methods:
- A cohort of 22 popular mobile health oncology applications was evaluated using the Digital Health Scorecard framework.
- Performance was assessed across multiple domains including cost, usability, technical aspects, clinical value, and end-user requirement satisfaction.
Main Results:
- The evaluated mHealth oncology apps collectively scored 49.4% across all criteria.
- Performance varied significantly by domain: cost (100%), usability (56.7%), technical limitations (37.3%), clinical value (15.9%), and end-user satisfaction (37.2%).
- Apps demonstrated significant technical limitations, limited clinical utility, and a failure to meet prospectively defined end-user needs.
Conclusions:
- The study underscores the critical need for transparent and standardized evaluation methods for digital health tools.
- Existing mHealth oncology apps exhibit substantial deficits in clinical value and user satisfaction, necessitating improved validation processes.
- Implementing standardized frameworks like the Digital Health Scorecard can guide healthcare stakeholders in selecting higher-quality digital health solutions.
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