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Integrating Physicians Into Lean Quality Improvement Through a Structured Educational Program: The ECLIPSE Program.

Ajanta Patel1, Hasime Adili, Juan C Rojas

  • 1Chicago Department of Public Health, Chicago, IL University of Chicago Medical Center, Chicago, IL Emory University Medical Center, Atlanta, GA URochester Medicine at Highland Hospital, Rochester, NY New York University Langone Health, New York, NY.

American Journal of Medical Quality : the Official Journal of the American College of Medical Quality
|July 26, 2021
PubMed
Summary
This summary is machine-generated.

The ECLIPSE program enhances physician involvement in quality improvement (QI) initiatives. This training equips clinicians with lean management skills for better healthcare outcomes.

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Area of Science:

  • Healthcare Management
  • Medical Education
  • Quality Improvement

Background:

  • Physicians need enhanced skills for multidisciplinary quality improvement (QI) in complex healthcare systems.
  • The Educational and Clinical Leaders Improving Performance with Structured E3L training (ECLIPSE) program was designed to meet this need.
  • Lean management principles are crucial for driving value in healthcare organizations.

Purpose of the Study:

  • To evaluate the effectiveness of the ECLIPSE program in enhancing physician participation in QI.
  • To assess the impact of lean management and Kaizen training on clinical leaders.
  • To promote a patient-centered, equity-focused management system.

Main Methods:

  • Developed an online, flipped-classroom curriculum integrating lean management.
  • Utilized Kaizen events adapted for physicians and multidisciplinary teams focused on institutional QI priorities.
  • Provided certification in the E3 Leadership management system.

Main Results:

  • 50 E3 Leadership certificates awarded over 4 years, with 30 for physicians.
  • Participants achieved an average score of 85% on module quizzes.
  • Demonstrated improved physician engagement in multidisciplinary QI projects aligned with institutional goals.

Conclusions:

  • The ECLIPSE program successfully improved physician participation in QI.
  • The training provided valuable skills in lean management and Kaizen for healthcare professionals.
  • The E3 Leadership system fosters a patient-centered and equity-focused approach to healthcare improvement.