Related Experiment Video

Updated: Jul 17, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Defending Against Medical Error: Personal Reflections on the Legacy of John Senders

Joseph A Cafazzo1, Abigail J Sellen2, Don Norman3

  • 1University Health Network, Toronto, Canada.

Human Factors
|August 3, 2021
PubMed
Abstract

Keywords:
healthcarehuman errorhuman-centered designsystem thinking

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