Related Experiment Video
Updated: Oct 25, 2025

Reducing State Anxiety Using Working Memory Maintenance
Published on: July 19, 2017
Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
Diane Golay1, Minna Salminen Karlsson, Åsa Cajander
1Author Affiliation: Division of Visual Information and Interaction, Department of Information Technology, Uppsala University, Sweden.
Abstract:
There is a lack of research into the implications of information technology-related issues for nurses' experiences and well-being at work. However, negative work experiences can generate negative emotions, which, in turn, can negatively affect well-being. Despite this, research has not systematically addressed negative emotions generated by work-related information technology use in hospital nursing. Drawing on data collected through focus groups and interviews with a total of 15 ward nurses, this paper identifies the discrete negative emotions that emerge from work-related information technology use in hospital nursing and maps the identified emotions onto the perceptions associated with and triggering them. The analysis was qualitative and included process, emotion, and causation coding alongside extensive memo writing. We identified six primary negative emotions: frustration, moral distress, alienation, psychological distress, anxiety, and perplexity. All of the identified emotions can be associated with four types of experiences of feeling hindered: mental effort, inability to carry out a task, doing extra or unnecessary work, and failing to complete a task successfully. The framework we present may support healthcare organizations in identifying potentially harmful information technology-related configurations in their infrastructure and implementing appropriate measures to foster nurses' well-being at work.
Related Concept Videos
Current Trends in Nursing II
Current Trends in Nursing I
Psychological Responses to Stress
Guidelines and Strategies for Safe Computer Charting
Maintain Confidentiality and Security:
Obedience
Ethical Issues
Ethical Concerns in Healthcare:

